View our Website Terms & Conditions


Acceptable art formats: We ONLY accept true VECTOR files Adobe AI Format or Adobe PSD Format (350 dpi), no JPEG files that have been converted to EPS Vector files will be accepted. If unacceptable art files are sent, it WILL create production delays. Please submit art via our website art upload utility. In-Design is not an acceptable format for this process.

Art charges: Varies by project. Please contact us.

Cancellation of orders: Cancellation only accepted if production has not started. If production has started, all expenses incurred will be billed at 150% or original invoice value. No refunds on custom orders.

Custom orders: Please contact the factory for custom options and pricing.

Digital proofs: Digital proof sent by email.

Drop shipments: Drop shipments are available, please contact us for details.

Less than minimum charges: No less than minimum is available for MagiCubes. The minimum order quantity is stated on each product page.

Orders: All orders must be submitted by fax or email. Please use our website to confirm current pricing. Any changes or modifications to orders must be submitted in writing, and may cause production delay. An order cannot be processed until digital proof is approved and 50% deposit is submitted.

Overruns: Upon request, working samples will be sent at cost of item plus freight and must be requested on your PO.

Packaging: Most MagiCubes™ products are individually gift boxed. Custom packaging is available; please contact the factory for a quote.

PMS color match: (Pantone Matching System) – Please specify PMS Colors. We will do our best to match the color as close as possible. Please allow extra time for pre production proofs. Please contact us for additional pricing.

Preproduction samples: Upon request, one preproduction sample is included with your order. The cost is specified on the product page. Changes in preproduction proofs will incur a new set-up charge of at least $150. If a new sample is required, there will be an additional sample fee.

Pricing: Prices must be confirmed using the MagiCubes™ website. All pricing includes 4 color process printing and a white gift box. Please view the specific item on the MagiCubes™ website for imprinting options. Pricing is subject to change at any time.

Production time: 4 weeks after proof approval for quantities under 1,000 pieces. Please contact factory for current delivery schedule.

Random samples: Random samples are available at no charge, from available stock. Please provide your UPS or FedEx number.

Returns:  If the client claims that there are defective items, PTI Media LLC will need to receive a sample of that item for testing. If the item is in fact deemed defective, PTI will replace the defective item. If found defective within 2 weeks after the order was received by the customer, PTI will pay for shipping both from the customer to PTI and back from PTI to the customer. If the claim is made after 2 weeks from receipt, PTI will pay for shipping one way only. Please note that all our items are thoroughly inspected. This order is non ‘RETURNABLE’. No returns allowed. Exchange made for defective merchandise only.

Set-up charges: Please see product page for setup charge.

Shipping: F.O.B. Los Angeles, CA  90302

Terms: 50% deposit due with order, and remaining balance due prior to final delivery FOB Los Angeles.  50% deposit is required with purchase order to hold pricing and production schedule. As soon as we receive your deposit, artwork, and this invoice signed, your job will go into production.  Upon receiving art, within 24 hrs you will receive a digital proof. This must be approved as well. Delays on us receiving these items may cause delay on delivery of your order. *Prices already include a 3.5% cash/check discount. For credit card payment, please add 3.5% of the total order to your payment amount*. All Orders and Prices Are FOB Los Angeles, CA 90302, Unless Stated Otherwise.

Trademark notice: Imprinted artwork of logos and widget design are shown to illustrate our decorating and design capabilities only and do not represent an endorsement of the manufacturer or their products. We reserve the right to use all products in our advertising and display unless otherwise specified at the time of order. By submitting an order to MagiCubes™, customer represents that the use or display of artwork will not violate any applicable laws or client restrictions and hereby agrees to defend and hold MagiCubes™ and its affiliated companies harmless from all claims.

Warranty: We guarantee 100% working products and offer a lifetime replacement of defective parts. All returns MUST be approved and authorized by MagiCubes™. Factory must be contacted within 15 business days of receipt of order. Warranty does not include shipping charges.


We reserve the right to revise the above terms & conditions at any time without notice.


Website Terms & Conditions

Welcome to MagiCubes. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Promotional Technologies International Corp.’s relationship with you in relation to this website and all others.

The term “PTI Media LLC” “Promotional Technologies Int’l” or “MagiCubes™” or “MC” or “us” or “we” refers to the owner of the website whose registered office is 321 High School Rd NE, STE 584, Bainbridge Island, WA  USA. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • It is the visitor responsibility to check with MC management confirmation of web data prior to placing any orders with MC or PTI Corp.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Promotional Technologies International’s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of California, United States of America.

Company Profile

  • MagiCubes is a division of Promotional Technologies International Corp. PTI Corp is an international company that has been manufacturing, designing and creating promotional merchandise since 1986.MagiCubes has been creating 3D Interactive Advertising puzzles since 1991.
  • MagiCubes Headquarters are in USA while our manufacturing facilities are located in Hong Kong, China and Taiwan.

Industrial Performance

Since 1984, we have been producing custom promotional products in the Far East. Our products have been showcased by leading corporations in a multitude of industries.  We have created unique products and packaging for categories such as Retail Stores, Packaged Goods, Pharmaceutical Companies, Entertainment, Education and Religious organizations and groups.  If you want to Create Endless Impressions™, then the products at MagiCubes are for you.  We will not let you down.